LOGO$ DIGITAL · CRM integrations
Connect your CRM to the work around it.
Bring website enquiries, customer information and team actions into a defined data flow. We configure and build integrations around your existing CRM and business rules.
Discuss your projectProject experience
Customer context from the first conversation.
At ZIMA, the owner describes a connected process from enquiries and AI-assisted communication to administrator handover, customer context and booking. The public website shown is one entry point to that process.
A separate real-estate architecture was designed around Raynet and telephony. That reference is designed and specified, not deployed. It informs data modelling and responsibility mapping rather than claims of operational results.
How it connects
An example enquiry-to-CRM flow.
- 01
Source
Receive an enquiry with contact details, service interest and source information. This is an illustrative flow using no real client data.
- 02
Check
Validate required fields and match existing contacts using agreed identifiers. Ambiguous matches go to a person.
- 03
CRM record
Create or update only the agreed fields. Define the authoritative system for each field and preserve useful context.
- 04
Owner and task
Assign responsibility and a next action, then record whether the transfer succeeded.
What we deliver
Field mapping
Document source fields, destination fields, allowed values and rules for existing records.
Reliable transfers
Specify permissions, duplicate handling, retries and visibility of failures. Test with representative records before launch.
A maintainable connection
Provide integration code or configuration and documentation. External API changes and ongoing monitoring can be covered by support.
Your questions
Are you selling CRM software?
The service is configuration and integration. CRM licences remain with the software provider, and we assess the tools you already use.
Can all data sync both ways?
Only where the agreed ownership and API capabilities support it. We define direction per field to avoid conflicting updates.
Alexander Logovik · Prague
Let’s talk about your project.
Tell us what you would like to build, which tools you use and your timing. We’ll work out a practical next step.